Privacy Policy

At AI Video Agency, we value your trust. Learn how we collect, use, and protect your personal information when you visit our website, contact us, or use our AI-powered video production services.

Privacy and data protection at aivideoagency.in

1. Introduction

Welcome to AI Video Agency aivideoagency.in. These Terms and Conditions govern your access to and use of our website and services. By visiting our website or engaging with our services, you agree to comply with these terms. If you do not agree with any part of these Terms and Conditions, please discontinue using our website and services.

2. Information We Collect

Personal Information: We may collect your name, email address, phone number, company name, business details, and information submitted through contact forms, booking forms, or project inquiries. We may also collect any other information you voluntarily provide when communicating with us.

Project Information: We may collect video scripts, creative briefs, brand guidelines, logos, images, project requirements, feedback, and communications relating to our services. This information helps us plan, develop, and deliver video production work according to your requirements.

Technical Information: We may collect technical information such as your IP address, browser type, device information, operating system, pages visited, referring websites, and interactions with our website. We may also collect technical logs and related information to maintain website security and performance.

3. How We Use Your Information

We may use the information we collect to respond to inquiries and service requests, understand your video production requirements, prepare proposals, communicate about projects and deliverables, provide and improve our services, and process client-provided materials. We may also use your information to maintain website functionality and security, analyze website usage, improve the visitor experience, send service-related updates and permitted marketing communications, comply with applicable legal obligations, and protect our legitimate business interests.

4. AI Tools and Content Processing

Our video production services may involve artificial intelligence tools and third-party software to create, edit, enhance, or process video content. When you provide project materials, we may process them to deliver the services you request. Depending on the tools and workflow used for a project, certain materials may be transmitted to third-party AI platforms, hosting providers, or production tools. We aim to use client materials only for legitimate project-related purposes and take reasonable steps to protect confidential information. The handling of submitted content by third-party providers is also subject to their respective terms and privacy policies. Please do not submit sensitive personal information or materials belonging to another person unless you have the necessary authorization.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand visitor activity, and improve performance. Depending on the tools implemented on the website, these technologies may collect technical and usage information. You can manage or disable cookies through your browser settings; however, some website features may not function properly if certain cookies are disabled. Where required by applicable law, consent will be requested before using non-essential cookies or tracking technologies.

6. Sharing of Information

We do not sell personal information to third parties. We may share information with website hosting providers, communication platforms, AI tools, analytics providers, and other service vendors necessary to operate our business or deliver our services. We may also share project materials with authorized team members or contractors who need access to complete assigned work. Information may be disclosed when required by applicable law, regulation, legal process, or a valid request from a competent authority. We may also disclose information when reasonably necessary to protect our rights, property, security, or the rights and safety of others. We expect relevant service providers to handle information in accordance with applicable contractual and legal requirements.Information may be shared with trusted service providers who assist with website hosting, communication, analytics, and AI video production. These providers are expected to handle personal data securely and use it only for authorized purposes.

7. Data Storage and Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse. Access to client information should be limited to individuals who need it for legitimate business purposes. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot promise absolute security of information transmitted over the internet.

8. Data Retention

We retain personal information only for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, resolve disputes, and meet applicable legal obligations. Project files and client-provided materials may be retained for the period required to complete the project, provide agreed support, or meet contractual requirements. When information is no longer needed, we will take reasonable steps to delete it or anonymize it, subject to applicable legal obligations and legitimate retention needs.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technologies, business practices, or legal obligations. Any revised version will be published on this page with an updated revision date. We encourage visitors and clients to review this page regularly to stay informed about how we protect their information. We encourage users to review this Privacy Policy regularly to stay informed about how we collect, use, share, and protect personal information. Our goal is to maintain transparency, improve data security practices, and support responsible AI video data protection as our services and technology evolve.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through the contact form available on our website at aivideoagency.in. Please use the official contact details provided on our website. We will review privacy-related inquiries and respond as appropriate under applicable law.